KATELO, Iveta; KOKINA, Irēna; RAŠČEVSKIS, Vitālijs. SERVICE QUALITY IN THE PUBLIC SERVICE OF LATVIA. SOCIETY. INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference, Rezekne, Latvia, v. 6, p. 293–311, 2021. DOI: 10.17770/sie2021vol6.6282. Disponível em: https://journals.rta.lv/index.php/SIE/article/view/6282.. Acesso em: 25 dec. 2024.