ASSESSMENT OF THE QUALITY MANAGEMENT SYSTEM IN WOODWORKING COMPANIES

Abstract

The woodworking industry, with its universal and wide use of products and the level of employment of people, has existed for centuries and will continue to do so, as forest management and the processing of harvested timber is a long process. Customizing consumer orders ranging from cheap everyday things to exclusive, individual projects is about quality. And for quality assurance, companies in various industries have developed and use a general quality management system standard – ISO 9001. The topicality of the research relatesto the companies' doubts about the implementation and maintenance of the quality management system (ISO 9001) as a valuable long-term investment in the company's development and market expansion. The aim of the research is to study the quality management system of three wood processing companies and to evaluate them. In the research, the authors gave insight into the development of the concept of quality and the formation of the quality management system, the ISO 9001 quality standard. The assessment of the quality management system of three wood processing companies is based on the main financial performance indicators of the companies.