ANALYSIS OF THE BEHAVIOUR OF VISITORS TO MUNICIPAL WEBSITES AND SOCIAL NETWORK ACCOUNTS

Authors

  • Laura Malinovska Rezekne Academy of Technologies
  • Pēteris Grabusts Rezekne Academy of Technologies

DOI:

https://doi.org/10.17770/het2021.25.6781

Keywords:

behaviour of visitors, COVID-19, municipal websites, social network accounts.,

Abstract

Nowadays, when services of municipalities are available only remote, need for reliable information is constantly increasing- starting with administration office contacts and ending with current COVID-19 restrictions. This flow of information in Latvia is provided by websites and social media accounts of local municipalities. The author's work has explored statistics and user behaviour data of foreign municipalities websites during COVID-19 pandemic. Furthermore an survey for Latvia’s municipalities was conducted to find out how COVID-19 pandemic has changed user behaviour and website statistics. As a result, author of the work compared data obtained from surveys and examinated available data from foreign municipalities, which could be used facing further crisis situations.

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References

LSM.lv [tiešsaiste], [atsauce 10.04.2021.]. Pieeja: https://www.lsm.lv/raksts/zinas/latvija/pasvaldibas-informaciju-par-covid-19-sniedz-ar-ekranu-socialo-tiklu-un-catbotu-palidzibu.a357747/

Latvijas Pašvaldību savienība [tiešsaiste], [atsauce 10.04.2021.]. Pieeja: https://www.lps.lv/lv/kontakti/pasvaldibu-kontakti

City of Vancouver [tiešsaiste], [atsauce 15.05.2021.]. Pieeja: https://vancouver.ca/home-property-development/covid-19-coronavirus-within-vancouver.aspx

Администрация города Магнитогорск [tiešsaiste], [atsauce 15.05.2021.]. Pieeja: https://www.magnitogorsk.ru/

Plunges rajono savivaldybe [tiešsaiste], [atsauce 15.04.2021.]. Pieeja: https://www.plunge.lt/go.php/lit/img/11

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Published

2021-04-23

Issue

Section

Information Technologies