SKILLS AND ATTITUDES TOWARDS USING AI BASED CHATBOTS

Authors

  • Radoslav Yoshinov Laboratory of Telematics, Bulgarian Academy of Sciences (BG)
  • Monka Kotseva Laboratory of Telematics, Bulgarian Academy of Sciences (BG)
  • Anastas Madzharov Institute of Robotics "St. Ap. and Gospeller Matthew", Bulgarian Academy of Sciences (BG)
  • Neda Chehlarova Institute of Robotics "St. Ap. and Gospeller Matthew", Bulgarian Academy of Sciences (BG)

DOI:

https://doi.org/10.17770/etr2024vol2.8064

Keywords:

Artificial Intelligence, ChatGPT, digital competence, public administration, employees, students

Abstract

The results of a survey conducted in 2023 on skills and attitudes towards the use of Artificial Intelligence are presented. The study included employees working in the public administration in the Republic of Bulgaria and students from the Cybersecurity specialty. The aim was to find out to what extent and area of interest the two target groups work with or are willing to start using ChatGPT or similar chatbots. The questions asked in chatbots, as well as the listed by both groups advantages and disadvantages can be used as one of the indicators when creating the teaching materials for school or university courses, as well as for the updating of already ongoing training programs.

Supporting Agencies
NSP DS program, which has received funding from the Ministry of Education and Science of the Republic of Bulgaria under the grant agreement no. Д01-74/19.05.2022.

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References

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Published

2024-06-22

Issue

Vol. 2 (2024): Environment. Technology. Resources. Proceedings of the 15th International Scientific and Practical Conference. Volume 2

Section

Information Technologies

License

Copyright (c) 2024 Radoslav Yoshinov, Monka Kotseva, Anastas Madzharov, Neda Chehlarova

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
R. Yoshinov, M. Kotseva, A. Madzharov, and N. Chehlarova, “SKILLS AND ATTITUDES TOWARDS USING AI BASED CHATBOTS”, ETR, vol. 2, pp. 138–142, Jun. 2024, doi: 10.17770/etr2024vol2.8064.